Objective
To evolve as a communications professional & get recognition and growth for result oriented work, and contribute towards the profitability of the organisation
Professional experience
iMagic Creatives Private Limited Sept ’13 – July ‘14
Manager – Lead generation & Client servicing
Key responsibilities
• Generating leads for new business development
• Demand generation, cold – calling & database generation
• Account management of new & existing clients
• New business pitching & corporate presentations
• Developing new customer database
• Industry analysis & competitor analysis
• Client relationship management, vendor management
• Quoting, Negotiating, Payment collections & follow-up
• Responsibility of execution & implementation of marketing plans & co –
Ordination between internal teams
• Operations on the accounts, ensuring respective product & brand launches
take off smoothly
• Collaborated with servicing & copywriters to originate and extend
positioning and messaging strategies into strategic and tactical campaigns
Think IMC Aug ‘10- March ‘11
Client servicing manager
Key responsibilities
• Account Management
- Responsibility of execution & implementation of marketing plans & co –
Ordination between internal teams
- Operations on the accounts, ensuring respective product & brand launches
take off smoothly
• PR & Corporate communications
- Co ordinated & executed the PR & media relations for the launch at
Le Meridian, as part of the Tydal hair oil campaign, in co ordination with Tattva
- Co coordinated one on one’s & exclusive interviews with the media & the top
management at the event
• Lead generation
- Pitching & making enquiries with prospective clients on business requirements
- Demand generation, cold calling
- Market research & industry research
- Responsible for the whole end to end sales process
- Customer analysis, competitor analysis
- Building relationships with customers for business needs
- Customer analysis & competitor research
- Create contact database & identifying the right prospect
- Business presentations to ensure clients are satisfied with our services &
ensure repeat business
Aegis BPO Services, Mumbai Mar ’08 – Feb ‘09
Marketing Communications Manager
Key responsibilities
• Internal communications set up for domestic call centre
- Execution of the Internal communications plan for the
domestic call centre operations
- Execution of the employee call centre manual
- As part of inter-departmental communication strategies, execution of
Internal communication campaigns with branch office
Infra Chemical Industries Ltd., Bangalore Nov ’01 – Jan ‘08
Asisstant Manager- Marketing & Sales
Key responsibilities
• Marketing & Branding
- Developed collaterals & signages for the company to ensure
Maximum visibility with distributors
• Operations & logistics
- Periodic follow-ups for cheque collections & payments from key
Manufacturers & distributors
- Regular follow-ups for new business & updating of new products
To existing & new manufacturer
• Collecting information about the customers and documenting it; and maintaining a
contact database of potential customers
• Updating the customer relationship management system with new contact
• Maintaining excellent relations with clients to generate revenues for additional business
• Contributed and been a part of the final negotiation of leads
Education
Course Name
B.Com
Institute Name
Mount Carmel College, Bangalore University
Start Date
31-01-1998
End Date
30-04-2001
Course Name
2000 100 hours Psychology Honour’s Program in Personal Growth & Interpersonal Relations
Institute Name
St. Josephs College of Administration, Bangalore
Start Date
01-01-1999
End Date
29-04-2000
Course Name
2003 – 2004 Post Graduate Diplomas in Marketing Management- St. Josephs College of Administration
Institute Name
St. Josephs College of Administration, Bangalore
Start Date
31-05-2003
End Date
31-05-2004
Course Name
Six months Management Development Program- Young Professionals Program (YPP)
Institute Name
Indian Institute of Management, Calcutta (IIM, C)
Start Date
01-10-2004
End Date
31-12-2005
Course Name
Executive General Management Program (EGMP), IIM, B for senior management of Organizations
Institute Name
IIM,B
Start Date
01-01-2009
End Date
31-01-2010
Skills
Language :
Hindi, English
Expertise :
Lead Voice Over Artist, Narrator, Documentary, Story Teller, Phone/ivr Voice, Promo Voice, Translation
Other Informations
Various voice acting assignments
Role
Voice acting
Am a fresher and am actively looking for assignments.
Please find below a demo reel of my voice overs -
https://soundcloud.com/sarika-tainwala
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